Hearing Problems
General information around types of hearing loss, characteristics of hearing loss, common causes of hearing loss, the role of the Speech-Language Therapist, and general advice.
Types of Hearing Loss
Loss of hearing may be:
- mild
- moderate
- severe
- profound
There are two main types of hearing loss:
- Conductive hearing loss: sound is prevented from travelling through the outer and/or middle ear through to the inner ear
- Sensorineural hearing loss: the inner ear or auditory nerve has suffered damage so that messages cannot be passed on to the brain
Characteristics
There are a number of characteristics associated with hearing loss. These may include:
- difficulty hearing conversation within a group of people (e.g. at meetings or social gatherings)
- difficulty hearing high-pitched sounds (e.g. the telephone ringing)
- difficulty hearing others over the telephone
- frequent misunderstandings
- frequent requests for repetitions of words or phrases
- difficulty hearing in public places where sounds sources are at a distance away from the listener (e.g. at church)
- children with hearing loss may omit certain sounds in speech, or may have difficulty understanding what is said to them
Causes
There may be a number of causes of hearing loss in individuals. Common causes may include:
- exposure to loud noise
- family history
- middle ear infections ("glue ear")
- the natural ageing process
- illness or birth defects
Role of the Speech-Language Therapist
The degree to which a Speech-Language Therapist may be involved in cases of hearing loss varies. However, their role may include one or some of the following:
- administering an initial hearing screening
- referring to an Audiologist for a comprehensive hearing assessment
- provision of communication strategies for individuals with hearing loss
- provision of strategies for coping with background noise, lighting, and distance
- assisting with treatment of children with Auditory Processing Disorder (APD)
- provision of information about prevention of hearing related communication and language disorders
What you can do
If you know someone who has a hearing loss, try using the following strategies in assisting them in their communication:
- look directly at the person when speaking
- speak clearly and not too quickly in a normal tone of voice
- do not shout
- do not exaggerate your lip movements
- reduce background noise and visual distractions
- reduce the distance between you and the person with a hearing loss
- ensure their is sufficient lighting to support lip-reading (where appropriate)
- if the person does not understand, reword your sentence, rather than repeat it
- be patient when misunderstandings occur
More Information
For more information about hearing loss, or for contacting a Speech-Language Therapist, try getting in touch with one of the following:
- local Audiologist
- local doctor
- the Yellow Pages
- Massey University Speech-Language Therapy Clinic: (09) 414 0800 ext 41290 / 41277
- the University of Auckland Speech-Language Therapy Clinics: (09) 303 5979
- the University of Canterbury Speech and Hearing Clinic: (03) 364 2408
- the NZSTA Private Practice Register
Other sources of information may be:
- the New Zealand Audiological Society (NZAS)
0800 625 166 (Free phone in NZ only)
- National Foundation for the Deaf
0800 867 446 (Free phone in NZ only)

